General Policies
Allow us to treat you to the day and permanent makeup that you deserve!
In order to help our permanent make up spa run as professionally and efficiently as possible, we ask that you adhere to the following general policies and procedures.
Arrival
Make the most of your appointment by arriving at least 15 minutes prior to your scheduled time. This will ensure that your services run smoothly and efficiently. Please note that arriving late may result in reduced service time or even cancellation of your appointment, depending on the schedule for that day
Deposit
A 50% deposit is required to hold all permanent makeup services when booking. This deposit will be applied to the cost of the service. If the appointment is cancelled or rescheduled with less that 48 hours, the deposit will be forfeited. We accept Visa, Mastercard, Discover, American Express and cash. We also accept Spa Finder, Spa Wish, and Spa Wellness, but these cards can not be used for the deposit or for any discounted services.
Gratuity
Gratuity is not included in the price of individual services and small groups but is appreciated. The industry standard is 20% or more. Parties of 4 or more will have an auto gratuity added to their services 20% after discounts are applied.
Requests
If you have any specific requests regarding your services, please let the front desk coordinator know when you schedule your appointment. Ensuring your comfort is our top priority.